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Feribayati

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About Feribayati

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  1. I uninstalled version 1.9, rebooted the computer, installed version 1.8.5. Surprise, surprise ! Now this one crashes too. Anybody has this new problem now?
  2. Thank you very much Russ7388. If one other person has this problem then it means that there is something in the software that does not work. I too will go back to the previous version for the while. As you said it is better to work with the old version and have some work done and wait for version 1.9 to be stable. Have a good day.
  3. Hello. Thank you for your reply. OpenCL in Preferences > Performance is disabled I Checked Os integrity uninstall seldom needed software. I uninstalled Affinity Photo, Downloaded the software from the Affinity site and reinstalled it But the crashers occur nevertheless. I am using files from Sony A7III, Sone RX100 III, Panasonic Lumix FZ1000 both in raw and jpeg. Following are the details of my computer system configuration. Attached is a screen capture video of one of the software crashes that occured after all the ubove. This time the crash occured while developing a Raw file, but it is not the case alwys. Crashes occur randomly during the woek. I have many more screen capture videos of the crashes occuring following othe actions performed in Affinity photo which I can send to you if necessary. Attacched is also a screenshot of the Preferences > Performance screen. I hope a solution can be found to this problem. Thank you very much. Best regards. Bayati. --------------------------- OS Name Microsoft Windows 10 Home Version 10.0.15063 Build 15063 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name BLACK-CAT System Manufacturer ASUSTeK COMPUTER INC. System Model GL502VMZ System Type x64-based PC System SKU Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2808 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date American Megatrends Inc. GL502VMZ.307, 22/04/2019 SMBIOS Version 3.0 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer ASUSTeK COMPUTER INC. BaseBoard Model Not Available BaseBoard Name Base Board Platform Role Mobile Secure Boot State On PCR7 Configuration Elevation Required to View Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume1 Locale Belgium Hardware Abstraction Layer Version = "10.0.15063.909" Username BLACK-CAT\feri_ Time Zone Romance Standard Time Installed Physical Memory(RAM) 16,0 GB Total Physical Memory 16,0 GB Available Physical Memory 12,5 GB Total Virtual Memory 33,0 GB Available Virtual Memory 28,8 GB Page File Space 17,0 GB Page File C:\pagefile.sys Device Encryption Support Elevation Required to View Hyper-V-VM Monitor Mode Extensions Yes Hyper-V-Second Level Address Translation Extensions Yes Hyper-V-Virtualisation Enabled in Firmware Yes Hyper-V-Data Execution Protection Yes 2021-02-09_11-26-38-trim.mp4
  4. Hello. Recently updated Affinity Photo to version 1.9.0 and I have not been able to work with it because it crashes all the time. I am using Sony A7III and Sony RX100 III saving files in RAW and JPG. I have not yet gathered precise information on the circumstances that cause the crash because I would first like to know if other people have had similar cases and if this is a known problem with this version of the software. In any case please let me know if information about how and when the crash occurs may be useful, what kind of information to provide and if it is possible to gather information regarding the state of the system in the instance the crash occurs. Best regards. F.I.Bayati.
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