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  1. I tried making a new user account, still didn't work. Think the issue is more on my end than the software. I have AD on my ipad and it works fine, windows had been giving me trouble for a while, but AD was working until i tried to update it. Appreciate the assistance.
  2. the %TEMP% opened some folders. I did the second thing, but didnt see inprogress file
  3. i was trying to upadate the program but it said update failed.
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