[Affinity Designer wont start with KB4515384 installed]

14 minutes ago, carl123 said:

Any single problematic Microsoft update can be "hidden" thus preventing it from being reinstalled after you uninstall it.

There is no need to pause all updates

Just search Google for the instructions 

thank you for the hint, this needs a microsoft tool as this is not a build in function:

https://support.microsoft.com/en-us/help/3183922/how-to-temporarily-prevent-a-windows-update-from-reinstalling-in-windo

[Affinity Designer wont start with KB4515384 installed]

Hi Affinity Team,

this topic refers to the already closed topic: 

 

 

Indeed, if I uninstall KB4515384 and and reinstall Affinity designer it works. 

But:  I have to pause Microsoft updates completely as KB4515384 keeps reinstalling again (every two days or so) and then Affinity Designer cant be opened again.

This is a business machine I am working on and I need both Microsoft Updates to be up2dat as well Affinity Designer to work.

Which is the solution for this? I´m quite a bit disappointed as I see no progress with this issue. Cant imagine I am the only one affected either.

If you have any workaround or better: a Fix, that would be much appreciated.

Thank you

Christian

 

[Affinity Designer wont start]

Hi Support Team,

Affinity Designer 1.7.2 wont start on Win 10 Pro 1903 build 18362.356

what I tried:

uninstalled / reinstalled 

uninstalled, delete install directory, delete all Affinity reg keys

tried start in elevated mode

Installation went thru without any error message

Application log shows no error

System log shoes no error

No Crashdump file created in \AppData\Local\CrashDumps

I had a crash with older Version of Affinity Designer after that I couldn't start the application (had an error message). I then uninstalled this version and tried install current version

Crash dump of older version included (maybe helps understanding the issue)

thanks in advance

Chris

 

SetupUI.log

Setup.log

Designer_exe.7916.dmp