muddyparasol

I fixed it! I tried one more last-ditch effort that was so crazy it might just work: I downloaded and installed D3dgear just so I could then uninstall it (my reasoning was that maybe when I originally uninstalled it, it left some parts behind by accident). Restarted my computer and now Publisher works just fine!!! I can't thank you enough! I would have never been able to fix this on my own and I am blown away at how quickly you replied to my post. You are a rock star!

Thank you for all your help! I went through and uninstalled every screen capturing program on my PC. I never found any signs of D3dgear, but I did find others like bandicam, etc. I restarted the PC and unfortunately, the problem continues. I restarted in safe mode, and in safe mode, I can successfully load a new page. So you are absolutely correct, there is something interfering with Publisher. Now it's just a matter of finding what it is. I've searched and searched and cannot find any signs of D3dgear. I know since it is a third party software that is causing the problem I cannot expect you to fix it for me, but I was curious did the crash report give any other useful information? Like the file path of the D3dgear software that is causing the crash?

I'm having trouble finding D3dgear on my computer. I know I did have it installed at one time, but Windows says it is not currently installed. I'm trying to search if maybe there are other screen capturing processes that might be running in the background. I'm going to try restarting in safemode, see if that allows it to work.

Done! Thank you for looking into this!

*facepalm* You are right! Sorry about that, it is: C:\Program Files\Affinity\Publisher

C:\Users\MuddyParasol\AppData\Roaming\Affinity\Publisher

Found it! Uploading now.

Hmm... it says location not available... gimme a sec and I will find it

Thank you! I have just uploaded it.

I have Publisher 1.7.2.471 installed on Windows 10. Every time I click okay to create a new document Publisher crashes. The program just goes away. Loading the new document page from either the startup splash screen or from the File drop-down menu does the same thing. The page settings for the new document are the default settings left as is.