Seems like the long-shots are the best. I feel like a total idiot! Font was displaying fine (Open Sans), but when I went into Fontbase it wasn't showing as activated. Activated it and bingo, all formatting works - either through a File > Place or through a simple copy-paste, in both the beta and stable versions.
Sorry to have taken up your time with such a rookie error, but thank you so much for solving this for me.
Fantastic - thank you. I've uploaded the one I've been trying (there are 55 more, and that's just in the transcripts, so if you find a solution I owe you big time!). I've also uploaded teh Publisher file, in case I've done something funky in that, and that's causing the problem.
andy5812 got a reaction from stokerg in Keep text formatting on copy/paste from Word/Google Docs