heroric

uninstalling recent versions of windows and the hassle of that does not really seem to me as an acceptable fix? Surely Affinity need to fix their software with an update. I have lost countless work with this and cannot start changing windows versions willynilly!!

Hi, I have this same problem again with a file containing our packaging artwork. I had a similar issue a year ago and replied to an email from back then to MEB, but no response. Basically I can open the file (on windows or mac) and I can see all the artboards, but it shows saying it is corrupt and must close. Thus I cannot access the artwork. Is there a way of getting this file fixed - there is a lot of hours gone into that work! Kind Regards. Richard

HI, Thank you, I have uploaded two files. There has been countless hours of work gone into these so I hope they can be recovered. Given the increased use of cloud storage, should this limitation not be up in flashing lights or communicated to all users - perhaps as a check box during install? I feel for anyone who is loosing all their hard work in such a way and hop you are able to develop a solution / fix. Regards, Richard

HI, PLease can someone help with the below problem? We now have two files that wont open displaying the error in the image. Even though I can see the artwork, when I click close or the x icon the files close. There are 100's of hours worth of artwork in these files and strikes me as a big floor in the software if data is lost so easily! Hopefully there is a fix? though I have already tried saving the file as something else and saving the the desktop. Neither worked (We use google drive normally to store everything) Thank you Richard