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Kpelfrey

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Everything posted by Kpelfrey

  1. Designer on iPad crashes every time I attempt to open or save a specific document. My other, smaller, documents open fine but this specific document has become unusable. Details: Device: iPad Pro 9.7” (2017) Designer Version: 1.7.1.1 IMG_0022.MP4
  2. Kpelfrey

    Designer on iPad Crash

    I have attached another screen recording. Just to note, I am running this on a 2017 9.7” iPad Pro. We also tried this on a 2018 12.9” iPad Pro and did not have the same crashing issues. 784F0F22-C353-499B-9537-9A528A102AA3.MP4
  3. Kpelfrey

    Designer on iPad Crash

    @GabrielM Cinderella.afdesign
  4. Kpelfrey

    Designer on iPad Crash

    @GabrielM Yes, it seems to only be that specific project.
  5. Kpelfrey

    Designer on iPad Crash

    @GabrielM I factory reset my iPad and re-installed the app but it’s continuing to crash.
  6. Kpelfrey

    Designer on iPad Crash

    @GabrielM I was able to recover my file using the method you described. However, now whenever I try to add a pixel paint brush stroke the app crashes. The same doesn’t appear to be true when adding a vector paint brush stroke. Do you have any advise for what might be causing this?
  7. Kpelfrey

    Designer on iPad Crash

    Hi @GabrielM I tried this but unfortunately it still crashed. F300488E-7D88-492D-A2C4-5DE660DC747D.MP4
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