Jump to content
You must now use your email address to sign in [click for more info] ×

JanD

New Members
  • Posts

    1
  • Joined

  • Last visited

Reputation Activity

  1. Thanks
    JanD reacted to walt.farrell in Unable to activate V2 licence on windows   
    The email address is the one associated with your account at the Affinity Store (store.serif.com or affinity.serif.com/store) and the password for it. It is not the email address associated with these forums (forum.affinity.serif.com).
    You may use the same email and password for both, or you may have different emails, same email but different pasword, or a forum account and no Store account at all.
    And if you are letting a password manager fill this in for you, it might be choosing the wrong one. (That happened to me on my iPad, where the facial recognition and automatic fill-in chose the wrong account.)
  2. Thanks
    JanD reacted to FRworld in Unable to activate V2 licence on windows   
    It seems that the problem is caused by special characters in your account password.
    Try generating a new password with non accentuated characters and numbers and it should work.
    There is another topic about that here :
     
     
  3. Like
    JanD reacted to MEB in Can not activate V2 universal license..   
    Hi @276ccm,
    Thanks for the info. I've replicated what you are experiencing and looking into a solution. Please give me a moment to sort a few things out and I will get back to you.
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.