Yurai
-
Posts
3 -
Joined
-
Last visited
-
Licence Key - wrong sytem
Yurai replied to Mischugo's topic in Customer Service, Accounts and Purchasing
@Mischugo As I mentioned above I already refunded couple of days and got the proper version. So I dont have the version you want anymore. I suggest you mail ffinityreturns@serif.com too. It is very easy and fast. -
StevenS reacted to a post in a topic:
Licence Key - wrong sytem
-
Licence Key - wrong sytem
Yurai replied to Mischugo's topic in Customer Service, Accounts and Purchasing
Thanks for the information @StevenS. I connected with returns team was able to get a refund and repurchase the correct version a couple of days ago but totally forgot to mention it here. -
Licence Key - wrong sytem
Yurai replied to Mischugo's topic in Customer Service, Accounts and Purchasing
I just created an account in this forum for the same exact problem but in reverse. I accidentally bought the Mac version instead of the PC. ^_^' I messaged Affinity in Facebook. I may or may not hear from them. In worst case scenario - if they can't help us - maybe we can trade our keys.