jstech

i have the same problem as erikur. i have v1. i do not need the whole suite of apps, but only affinity photo ver 2. is there any way to upgrade just this app, or do we have to buy the whiole suite of products, even if we do not need them.

installed nik colletion 3 to my pc yesterday. it shows in photoshop cs6, but not in affinity. How can i rectify this? jess

ok - here goes: affinity photo trial was still in my list of programs. I had originally upgraded from the trial program to the full version and after updating the trial never went away, so it was blocking other versions when i tried to update to the newest full version of AP. It would not uninstall either. Since i, using windows, i typed into google "fix problems that block programs from being installed or removed" and that led me me to a microsoft site which deals with this. i downloaded their update/download troubleshooter, ran the program and it was able to remove the trial version, after which i was able to install the newest affinity program and IT WORKED! ( i hope i dont have trouble with the next update!). Now to learn the program!

followed callums instructions. attaching files requested. sorry andy that you are having same trouble, but at least i know its not totally me!. (btw -downloaded new copy of program from website when doing this. Setup.log SetupUI.log

Bought affinity photo- used it a few times. Photo reported update available. Downloaded update. Tried to install update. Got response- update failed. Can not use updated (obviously ) affinity; nor can I go back to last previous version. - I just bought this thing!. Using Windows 7. Very unhappy with what was purported to be substitute for photoshop- cause now nothing works! Apparently the update removed the original affinity program from my computer, because it is nowhere to be found. i cannot install either the update or the original prograjm that i purchased.