ChrisTeague

1.6 is working perfectly by the way...

Can you connect me with someone in customer support for a refund on a license I just had to purchase to solve my problem? I own the Mac Desktop App which did not come with a product key... I found the legacy downloads, but I had to buy a license because I have to flip back and forth between 1.7 & 1.6 and the trail period ends when you close the program. Super streamlined process!

This problem was never solved. I posted a topic last year. 1.6 never did this.

I have seen links to the affinity store to download older versions of Designer and Photo for windows but not for Mac. My program is crashing when I use the healing brush with a large size. I don't have time to mess around. I just need it to work. It didn't do this before and I've had this problem ever since 1.7

I can't wait until next week.

Dude. Beta crashed too. This updated automatically and it's totally unusable. I can’t wait for a version update that won’t solve my problem. I need the old version so I can work. This is my job. It's my only option.

I have Affinity Photo on my 2013 MacBook Pro. For context, this Mac is pretty much maxed out spec wise for the year it was released.I have used affinity photo by and large with no issues, however the new version crashes instantly when I try to retouch a photo using healing brush or patch tool (like I have countless times before). The response with using the patch tool in particular is slow, glitchy and after I complete the task, the Mac pinwheel spins for a few seconds and then the program crashes (I can provide the crash report if that’s helpful). I repeat… any use of these tools, great or small, results in immediate crash. I have uninstalled the program and reinstalled and still deal with these critical issues.I can’t stress to you enough how I little time I have to deal with this. The new version downloaded automatically and I need to go back to the old version immediately so that I can resume working. I am on deadlines and the old version worked perfectly for what I need. The new version is completely unusable to me and I need someone to provide me a way to get the previous version ASAP while this issue is resolved. I need to get back to work today.