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Ricardov

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Everything posted by Ricardov

  1. Like everyone, bought the suite and within 10 minutes concluded that "separate mode" is not a tool integrated. WHY DID YOU TAKE THIS AWAY!!!??? Considering a full refund until they integrate this across all products.
  2. What if I had an ipad pro 64gb and used an external drive for my file handling? I'm trying to understand why anything 256 ( or 128gb) or greater is suggested when that has nothing to do with ram. which typically is one factor for how smooth programs can run. So could a 64gb tablet work fine.
  3. additionally, if I were to use this: https://www.bestbuy.com/site/reviews/seagate-wireless-plus-1tb-portable-hard-drive-gray/7420065 if storage is the issue, would all be well for functioning both apps on this tablet
  4. most likely your issue is due to not being on the current mac os update. belive it or not, this will make a difference.
  5. I just purchased the 7th generation ipad 10.2. capacity of 128GB. I plan to purchase affinity photo and designer for this tablet, but will this tablet be enough to run the progams?
  6. I have had a problem for several weeks now where when I right click (in Br) to open into affinity photo, it instead opens in Affinity Publisher. Why is the incorrect application opening?
  7. .........um.....can I get an update????????????????????????....?
  8. Another issue, Ever since I purchased Publisher, whenever I open a file (right click) and select"affinity Photo" for the application to open with, Affinity Publisher opens instead. these little issues are really irritating and I have to do simple "workarounds" to do what I want to do. Case in point is to drag and drop the file into the application since right clicking does not work. Can you please help me fix this issue??
  9. Hello, So..unfortunately it still crashes! Even after doing the recommended
  10. Hello! Yes, I can definitely understand it has been a busy week. As I also purchased publisher, I am sure users are sharing their issues also. But non for me to report on publisher yet since I have used it on a more up to date mac os I have on a laptop. I was hopeful that with the 1.7.1 update, which I did on my mac running El Capitan, that it would resolve the issue, but it persists.
  11. I'm curious, will I get a reply? It's been nearly 7 days since a last reply/ contact. My issue is still pending since your application still shuts down on my. Still incredibly frustrating.
  12. Here is an update I discovered-though I am sure your team may have discovered it as well. When I try to overwrite an existing file, thats when the crash happens. But, when I re-name the same file before closing then it's fine. not the best current solution since it just clutters my desktop/ hard drive with needless extra files.
  13. Thank you so much for the update. By chance, do you know if I would get an update via this chat or e-mail of a resolution? Yesterday I noticed that my blend ranges were able to be adjusted without lag when working. I had that the issue was fixed since I was also able to save the new file being worked on. But then again, I am still able to save new work on occasion without it crashing. But would a formal update be given?
  14. Hello, Please see the attached report. Affinity Photo_2019-06-13-220014_Ricardos-Mac-mini.crash
  15. Hi! Thank you so much for the reply. This is good to hear that others are having issues so I'm not left alone. I will do so with the report sharing within the next 12 hours when I return home. Again, thank you for the great hell so far.
  16. Hi, this happens when I either start a new file or open an existing file and then save it. And I am saving it as an aftphoto file- I have not tried saving as a jpg or any other file since the update. My mac specs are as follows: os x el Capitan version 10.11.6 and is 2.6 GHz Intel core i5. From what I see on the apple store, as long as I'm running 10.7 or later in OS then I'm good. But this persist since the update.
  17. The annoying problem after the update is that affinity photo crashes too many times. When saving my work it will automatically shut the file down and within 10 seconds give a crash report stating, " affinity photo quit unexpectedly". What's going on here Serif? Also....when adjusting my blend ranges, it's slow to my commands. Like a snail. The other interesting issue is that my history will just go crazy and start backing to previous steps. These issues are becoming annoying. What mac os version must I be on to make this run smooth and what is the oldest mac os version your 1.7 can run on? El Capitan?
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