Pieter001

With the help of the staff, I had succes. This time we used a different (new) user account with administrator rights. Installation went perfect. Thanks again.

Hi Staff. I am still wondering how to get the program working. Any news on my installation problem?

Werner, thanks for this suggestion. Alas, your workaround did not work on my machine. It still reports: "setup failed". I have updated windows tot the newest version and had no problems with other software. This is indeed strange behaviour.

Hi Leigh, herewith my latstes install log. Hope you can find the problem Kind regards, Pieter Setup.log SetupUI.log

Hi Leigh, I can't find the temporarily setup log file when searching: %temp%AffinitySetup

Hi Leigh. Alas, that did not work either. Herewith my directory. I tried it with both folders renamed as with one renamed

Hi Leigh. Restarting did not work (tried both 1.6 and 1.7) I searched the registry and couldn't find any of the register input as mentioned in your post.

Glad that your still helping me. Alas, both did not work for me. Can't find any Affinity (faulty) registry input either. Kind regards, Pieter

Again, both did not work. Did try to install following procedure (run as administator etc.) I reallly hope you find a solution as I can't finish my work now. Kind regards, Pieter

Hi Callum, any update on my problem, yet? See my log-files send yesterday. I would like to work with the program this weekend.... Kind regards, Pieter

Herewith the latest two log files Setup.log SetupUI.log

Hi staff, Any update on this problem?

Hi Callum. I recorded the problem solver tric..... I coundn't record my actions in the Explorer. But what I did was right click on the file in the download folder en execute as administrator..... Probleemoplosser voor programma installeren en verwijderen 2019-06-05 17-00-54.mp4

Well, that's new to me.... I have to do some things first and try later on.......

tried it with this file, no luck either

Hi Callum, Followed the wizzard and cleaned up. Installing the update still won't work. Alas. It keeps saying: update failed. Do I have the right file ?

Hi Callum, tried both. Did not work. Any other ideas? Pieter

Sure, herewith! Setup.log SetupUI.log

Update was suggested when Affiniy Photo was opening. Setup failed. Did send in the log files. Kindly awaiting your response Pieter