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tobi99

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Posts posted by tobi99

  1. Many thanks for the quick response

     

    1. Which Affinity application did you export the PDF from?
      -> Affinity Publisher 2

       
    2. What version is that Affinity software?
      -> 2.3.1

       
    3. What sort of hyperlink did you create in that application?
      -> link to page or link to anchor... it doesn't matter, it always crashes. Type of link doesn't matter

       
    4. How did you create the hyperlink?
      -> interactive – insert hyperlink

       
    5. What type of layer/thing does the hyperlink link to?
      -> textlink or image... it doesn't matter, it always crashes. Type of link doesn't matter

       
    6. Do other hyperlinks in the same PDF work?
      -> No

       
    7. Do other hyperlinks of the same type in that PDF work?
      -> No

       
    8. Are you reading the PDF on the same machine where you exported the PDF?
      -> I tested it on different PCs

       
    9. Is Acrobat updated to the latest version? If not, which version are you using?
      -> Yes, Version 23.8.20470.0

       
    10. Is Windows updated to the latest version, and either way, which version are you using?
      -> Yes, I tested it on various PCs with Windows 10 and 11

       
    11. What do you mean by Acrobat “crashes”? Any error messages or similar information?
      -> Acrobat simply closes or crashes after clicking on a link

       
    12. Can you supply the document, and/or PDF, or maybe a cut-down version containing just the page with the hyperlink on it and the page it links to?
      -> attached the file test

    test.afpub test.pdf

  2. Hello, sorry - I think I was wrong.

    I can install and uninstall fonts with the Font Manager "FontExpert". However, the fonts installed in this way are no longer available in the Affinity products after a double restart. And only in the affinity products ... the fonts are available in all other applications.


    If I move fonts in the Windows fonts folder, these are also permanently available in the affinity products. But I would like to install the fonts with the fontmanager "FontExpert" and uninstall it again if necessary.


    I hope I have made myself clear.

  3. Hey,

    thank you for the tips - here are the answers to your questions:

    „In the Tools menu FontExpert has a Detect Font Problems tool.

     

    What does it show for those particular fonts?“

    --> NO ERRORS

     

    „FontExpert can just Activate fonts temporarily or Install permanently.“

    --> Yes I know. I installed the fonts permanent.

     

    „It also has a plug-in for Adobe to automatically activate fonts found in a document.

    So that could be activating the un-installed fonts.“

    --> I tested it, but the fonts are available correctly in Adobe Illustrator, Indesign and Photoshop.

     

    Not sure why they would appear on Word (unless it was because the Adobe plug-in activated the fonts).

    --> Only in affinity designer, photo and publisher the .otf fonts are not correctly available. in all other programs the fonts are displayed correctly.

     

    Do the fonts appear in the Windows Font Manager?

    --> Yes, the fonts appear in the Windows Font Manager

     

    It is really crazy and I cannot explain it ... after installing an .orf font with FontExpert - first the font is normally available in affinity products then after restarting the PC it is also available in all affinity products ... but then after the second restart the font is no longer available, but it is only there in the affity applications in all other programs the .orf fonts are available.

    ???????? I'm grateful for every idea

     

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