phil_k

I had the same issue. Tried reinstalling affinity photo 2, clearing cache, changing view options, none of these worked. But this worked. Go to any afphoto file, right click, and select 'open with' but select another program than affinity photo, select always on the bottom. The program will fail or an error trying to open it so you may need to close it. Then do this again but this time select affinity photo 2 and click the always on the bottom. All your thumbnainls will be regenerated as you open folders with the photo as the thumbnail.

It has been nearly 4 months since you contacted AMD regarding their Slow kernel compilation speed with Radeon 5000 XT (Navi) and possibly 6000 series GPUs and I have not seen any progress on the AMD site in regards to fixing this problem. Can you elaborate on any AMD discussions to fix this issue and if AMD does not plan to change anything do you plan to continue not supporting future AMD GPUs or are you working on an alternative solution.

Since I use a Canon camera with Canon lens the lens correction is applied by the camera. I have turned off lens correction in Affinity Photos develop persona assistant and then apply it only when I have a raw file requiring correction.

Thanks so much for helping explain the issue. So is my understanding that the raw file produced by the camera does contain the information, the Apple raw engine produces the correct interpretation of the image but the Serif raw engine is lacking. If so, than my recommendation to Serif would be to improve upon their raw engine.

Yes it is possible that Canons software provides some kind of correction but how would it know to replace an almost non existense (per affinity) color of the flag with yellow. And I have tried everything I know to regain the yellow with affinity to no aveil. If you have a few minutes try to regain the yellow on the flags without masks because I do not believe the camera when it generates a jpg applies masks. Thanks, Phil

Dan, I am not sure I understand your explanation. The colors of the flag are yellow. The colors from the camera jpg ( I understand its been processed) are yellow which matches the colors of the real flag. The colors of the flag displayed using Canons Digital Photo Professional software without any corrections are yellow. But the color of the flags in Affinity Photo are washed out and mostly clear. I cannot open your image.png file as it asks for a login.

Some colors are not accurate during the developing of the Canon G9 X Mark II RAW files. Attached is the CR2 RAW file, the cameras creation of a JPG, and a screen capture from Affinity Photo with the area of color difference circled. Note the flags have lost their yellow colors. IMG_0033.CR2

Yes the same issue happens most of the time. Sometimes they correct themselves after a while or if I do a save I can get them to appear.

If GPU hardware acceleration is enabled try turning off.

Does this version support AMD 5000 series GPU hardware acceleration?

I have been doing simple editing of tiff files generated by scanning old negatives and exporting to JPG. Each file is about 30-40MB. What I noticed that each time I load a new tiff file, edit it, and export it to JPG, then close it, the memory usage goes up by 100-200MB. After 11 photos (closing them all) the memory usage increased by 1.4GB and remained that way even though there was no photos opened. I also noted a creeping slowness as I edited the photos. The memory usage at launching affinity photo is 331MB and after the 11 photos was 1.98GB. I also noticed if you just open the photo, then close it, the memory does not go back down, so each opening adds to the memory usage. Hardware acceleration is disabled due to I have AMD 5500XT GPU. I also tried stitching a panorama and photo consumed almost 4GB of memory and would not reduce that amount after closing the photo or loading a new photo. Is this normal operation, that every photo opened adds to memory usage and grows and grows?

The latest released software has some issues with opencl and gpu. From scanning the forums they are working hard to tackle them. I would download the latest beta software, turn off opencl found in the preferences, and see if this fixes your problems. You can then try opencl and if issues surface turn it off. GOOD LUCK. The links to beta are in the beta forum.

I am not an expert on psd but the latest released software has some issues with opencl and gpu. From scanning the forums they are working hard to tackle them. I would download the latest beta software, turn off opencl found in the preferences, and see if this fixes your problems. You can then try opencl and if issues surface turn it off. GOOD LUCK. The links to beta are in the beta forum.

I have the AMD 5500XT GPU and not experiencing any significant performance issues. In fact i believe it runs faster but it is hard to measure 1 to 2 second differences. So are you permanently disabling the hardware acceleration for the amd 5000 series in this beta or just at the default settings and can be turned on after launch. If you are permanently disabling it i would hope you have this resolved before the next release as I am on the Microsoft store and it will force an update without the possibility of enabling it. I would think that so many issues with hardware acceleration exists with all platforms that your default should be off and allow users to turn it on at their will if they want while you are working the issues with amd.

Is a patch to the released 1.9.0 still expected soon?

I have not noticed any performance problems with the released version 1.9.0 and my Ryzen 3700X CPU and AMD 5500XT GPU. It might be worth trying to assess if the AMD CPUs and GPUs issues could be caused by third party hardware or software, for example tablets, dual graphics, older drivers still remaining on the system, etc. that is interfering with affinity and its use of opencl.

This problem is not predictable. I noted this on other replies. I exported 36 JPEGs yesterday and has only 1 with tile artifacts. I reexported that image 5 times before it artifacts did not appear. The day before, I had 3 images out of 15 with artifacts and then the artifacts did not appear after multiple attempts at exporting. So the problem is intermittent and I do not believe it is dependent on the image but a set of circumstances that occur in the affinity rendering process and the opencl. I have the Ryzen 3700X CPU and AMD 5500XT GPU windows 10 home edition, latest updates and recommended GPU drivers. Try rebooting the computer and exporting the images again. Also, I have noticed sometimes the export preview window includes the artifacts.

I had an issue on a previous system that showed low gpu usage with hardware acceleration set on (not affinity photo). The issue was my gpu AMD 5500XT was significantly reduced due to its 8 bit pcie 4.0 bus and my motherboards pcie 3.0 bus. My previous generation gpu card used a 16 bit bus but some of the newer ones are going with 8 bit bus at the higher pcie clock rate. Does the affinity benchmark take into consideration the transfer of large amounts of data that is typical in a photo that may be slowing down some systems? Although I have issues with affinity photo rendering square artifacts I followed the example in the hardware acceleration tutorial using my own image and it appears to be similar in performance with my gpu reaching 25%. I have AMD Ryzen 3700 cpu and AMD 5500XT gpu.

My configuration is similar to some of the users who have performance issues. I have a Ryzen 3700X, Radeon RX 5500 XT, latest recommended driver 20.11.2 Other than the issues with square artifacts I have not noticed any significant lag issues. I do notice that the first time you load a file their is a lag of 2-3 seconds and after photos load much faster. I have tried this on CR2 and tiff files about 32MB-36MB each and jpg files around 10MB-15MB each. I have also noticed that the response/screen update to live filters appears sluggish. Sometimes the icon for a live filter with a mask does not update until you save the image or maybe it is just taking a long time.

Multiple users have a similar problem but I don't believe it is related to the files in use. I have had the same files export to jpeg with and without the square artifacts. Most of the time it works great, but every once in a while the squares appear during export and remain a problem for a while then it works for a while. Not sure if others have the same experience. Also, I have noticed that if I use the jpeg best quality preset I not sure if I have seen the issue.

I have tried exporting 25 photos to jpeg noticing that sometimes you get multiple colored, white, or black squares on the export. It appears random. As you export the same file multiple times the squares move as well as their color changes and the number of them. Every export is hit or miss. You can see the colored squares on the export preview window as well. Sometimes it takes up to 10 attempts at export before you get a clean (no squares) and sometimes on the first attempt. More than often you get a clean export. It appears related to OpenCl since if you turn it off then it appears to export fine. I have a Ryzen 3700X, AMD Radeon 5500XT graphics card with the latest recommended driver.