Annfinity

@walt.farrell I think I've learned my lesson to do that going forward. I don't know why I've never thought of doing that before.

Hello, I'm freaking out. I've been working on a cover design for a few weeks now in Affinity Photo. And it seems in my last edit, I accidentally rasterized all the layers of the face I've been putting together into one pixel. Maybe I started working on the Group instead of a single layer without realizing and it automatically rasterized without me realizing. I just opened up the file to start working on the design and couldn't find the hair layers, only to realize the "Face" group is now one single pixel layer! Please, is there any way to undo this? Or am I doomed and have to start from scratch?

Yes, I am. Also not using WARP. Set to default ( VMWare SVGA 3D) Not currently using my Mac so here's specs for Windows laptop: Processor: Intel (R) CoreTM i3-2328M CPU @ 2.20 GHz 2.20 GHz RAM: 8.00 GB (Don't know if I did that right!)

Just to add that I, too, am having the same issue after the update. When simply trying to move a layer around everything sticks and moves in static like fashion. I thought it was my computer so I rebooted a couple of times. Checked task manager when the issues persisted and realized it is indeed affinity.

Back when the update just came out, I lamented that Affinity wasn't loading my fonts. A few helpful folks recommended I uninstall all my fonts and use a font manager. Which I did. It worked well for a little while. But over the past few weeks, I have been battling serious font issues with Affinity. I have less than 200 fonts installed, if that many, and try to manage the rest with Fontbase. But now Affinity is not even cooperating with Fontbase. Whenever I activate a font in Fontbase to use it, Affinity crashes and closes when "updating font cache". Okay, I decided to just install a font if I need it instead since it no longer works with Fontbase. Should solve the issue, right? No. It doesn't load the font AT ALL. This is greatly slowing down my productivity. I'm designing flyers and covers all day long and now I have a bunch of art drafts with no typography because the fonts aren't loading. HELP, please? What should I do?

This one just happened after I opened Font Base. 51f448ce-599b-4bd3-8c1d-57ee87893b0d.dmp

@Chris B Where do I find the crash report? Affinity keeps closing on me without warning.

I am having this exact issue. Affinity freezes and crashes whenever I try to use LUTs. I recently installed the 10-pack LUTs I downloaded from Olivio. Also, (please let me know if I should create a separate post for this) as of about a last week or so, affinity has been closing randomly in the middle of working. Sometimes it crashes first, and other times it just closes on me without warning. I came on here to see if anyone else was having these issues.

@Mark Ingram No I don't. Though his issue is about files that're already there. For me, it's reverse, affinity is telling me I already have a file with that name. Since yesterday though, I notice I haven't been getting the prompt whenever I try to save to the "Downloads" folder. But I get it when trying to save anywhere else - Dropbox, One Drive Desktop etc.

@MarshallHarrison I'm using a MacBook Pro. I'm running Windows in Bootcamp, because I find that Windows is more compatible with apps that I use on a daily basis and OS makes everything unnecessarily complicated. So I would have to disagree.

I have AVG only now. I had Malwarebytes also, but uninstalled it a few days ago to test if it might have been a culprit also, but now it's off and I'm still having issues.

@Mark Ingram Just opening the app alone sometimes freeze my computer. These days I try to make sure every single software on my computer is closed (especially MS Word) and all my WIPs are saved before I open AP because I never know what's going to happen. I use AP daily.

@Mark Ingram It wasn't just that one file, it was any file. The app itself freezes and monopolizes my entire computer.

Hi, @Chris B. When I am saving both locally and in the cloud. I would make up names like "tttkkklllllhyJuly2nd2019" just to test it, and I would still get the prompt that there's already a file by that name. It's happening with every single document, new or old.

@Aammppaa Thank you

Affinity Photo has stolen an entire day from me. I have been wrestling with this software since 8 AM. I was supposed to turn in a draft at 10 AM, I missed that. I was supposed to whip up a few quick graphics for social media management posts at 12 AM, nothing--I'm expecting an angry call from my boss any minute now. Ever since the latest updates, all I've been getting are headaches. The screenshot attached is my current status right now. I have been waiting for the past two hours for affinity to save a document. I need that draft to submit and affinity won't let me save it, let alone export it. As you can see, I had to snap the screen with my phone, because whenever affinity in use my computer stops responding altogether. Everything freezes, lags, crashes...all while AP takes two hours to save a book cover. So far, I'm going to have to purchase a new stapler because I smashed mine into the wall out of frustration. And I might need to buy Rogian because I'm sure I'll wake up with a bald spot in the morning for all the hair-pulling I've been doing all day. All that to say, Affinity Photo 1.7.whatever-version-this-is is currently useless to me right now and I would like someone to kindly instruct me on how to downgrade to the previous version. PLEASE. In the meantime, I will head over to Canva to work try working on my social media graphics before I get fired. Thanks.

I don't know if anyone is experiencing this, but ever since the latest update, whenever I attempt to SAVE or EXPORT a file, I get the prompt "examplefilename.afphoto already exists. Do you want to replace it?" To answer your question, no, another file with the same name does NOT already exist. This has been happening straight and the only way to get past it is to choose the option "yes" to replace the file that supposedly already exists. But my worry is that I don't know if actual files (with different names, of course) are really being replaced on my computer. And I guess I won't know until I am ready to use that specific file, only to find it missing. Can someone please help me with this issue? Thanks.

@wigglepixel @Alfred FontBase is the winner for me. It's free, unlimited and super easy to use, not to mention lightning fast. There's a paid upgrade for $3 per month, but all that upgrade adds is the ability to view glyphs. However, Creativefabrica.com has a free fontcloud in beta that offers the glyph feature for free, so I'm using it along with FontBase. I've uninstalled all my fonts and only activate specific fonts via Fontbase when designing. You were right @wigglepixel, without all those fonts installed, Affinity is super fast now. Where I used to have to wait up to ten minutes sometimes for it to load, now it loads in under a minute. Another issue has also been fixed - though I am not sure if this is from the update or the removal of fonts - when exporting a pdf, I used to have to wait up to 15 minutes for the export to complete. That's no longer the case. Now I can work a lot faster. Thanks again for all your help!

Thank you, @wigglepixel. This is very helpful. I will look into - and test out - all of the free options first to decide if forking out a hundred bucks for Main Type is worth it. I'll probably avoid NexusFont if it's slow because that would kill productivity. Thanks again!

@wigglepixel I just checked out Main Type and it's a little pricey. Not really looking to spend that much just to manage fonts. I have over 15000 fonts, I only have 3000 installed. Is there a free or cheaper software that has the "turn on" feature that you would recommend?

@wigglepixel I had no problems with my fonts in the previous versions. It ran perfectly fine.

@Chris B Shortcuts weren't working at all. ( ex. Bracket keys to enlarge/reduce brush size, ctrl +/- to zoom etc.)

Hi @Mark Ingram. Do you have any suggestions for the fonts issue? Affinity still isn't loading all of my fonts.

@Mark Ingram Thank you! I did and then did another computer reboot and now it's opened! A little laggy than before but at least it's open. Thanks again!

New issue since the update: Affinity Photo is now refusing to open. What on earth is going on with this new update? HELP! From this morning: Hello, I updated AP this morning to 7.1 and I'm having issues that are affecting my work. It is not loading all of my fonts. I am running late with a delivery for a client because it's refusing the load the fonts that I've used in the designs just yesterday. I don't know what to do. I have closed and reopened, restarted, reinstalled my fonts, but it's only loading a fraction of my fonts. How can get help with this?