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  1. hi thank you both for replying and Walt i tried what was said in the attachment you added and after 24hrs of my pc doing a windows update it actually installed thank you again for taking the time
  2. Hi Walt just tried both things and also the trial version still getting the same message thank you though
  3. hi i have just purchased photo and downloaded it but can not install it comes up with exception:CreateDirectoryFailed any help please thank you
  4. Thank you Alfred i have just rebooted the system and it worked thank you for taking the time
  5. Hi sorry to bother you but i have tried 3 times to set up the trial twice from the web and once from a thread i found on the form. i keep getting this message coming up big red x Exception: CreateDirectory failed any help would be great thank you best regards mark
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