Hello,
since any years, I´m working only with the Serif- and Affinity Software. My newest is now the Affinity Publisher, for creating flyers and other printing papers. For the printing office, I´ve export my project with 400 dpi into PDF/X-4, with CMYK and the colour profile FOGRA 51 (PSO coated V3), what the office needed. I´ll sent this to the office and they answers me permanently, that the file had a to low resolution (220 dpi instead of 250 dpi) and it´s in RGB instead CMYK. The complete design was made with Pantone+CMYK coated.
I´ve made many different versions and the result is always the same and I don´t know, whats the cause it. It is very urgent for me, to find the mistake, than I must send the correct files to printing asap. But my customers doesn´t actually allow me, to upload the flyer in a forum.
I´ll be glad about helping and eventually in German, too.
Thanks to all