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Frequently Asked Questions [FAQ]

A place to find answers to the most common questions. These threads are Read Only 

125 topics in this forum

  1. [FAQ] How to save a copy of Application Logs from Event Viewer?

    By Leigh,   
    • 0 replies
    • 2.2k views

  2. [FAQ] Affinity Installer window not showing (Windows)

    By Leigh,   
    • 0 replies
    • 1.6k views

  3. [FAQ] How to switch seamlessly between Affinity on desktop and iPad

    By Leigh,   
    • 0 replies
    • 993 views

  4. [FAQ] I've opened an .EPS file into Affinity but it doesn't look correct, but it looks fine in Adobe Illustrator. Why?

    By Leigh,   
    • 0 replies
    • 1.3k views

  5. [FAQ] Is it possible to import .AI (Adobe Illustrator) files in Affinity?

    By Leigh,   
    • 0 replies
    • 1.7k views

  6. [FAQ] Do you have any downloadable Affinity keyboard shortcut cheat sheets?

    By Leigh,   
    • 0 replies
    • 854 views

  7. [FAQ] How to back up your Affinity documents if you use only an iPad

    By Leigh,   
    • 0 replies
    • 729 views

  8. [FAQ] Working with Affinity apps through Sidecar

    By Leigh,   
    • 0 replies
    • 701 views

  9. [FAQ: By Design] Refining a selection as New Layer with Mask adds distortion

    By Chris B,   
    • 0 replies
    • 536 views

  10. [FAQ] Can I trial Affinity desktop apps before I buy?

    By Dan C,   
    • 0 replies
    • 1.1k views

  11. [FAQ] Will the Affinity Range run on Windows ARM?

    By Callum,   
    • 0 replies
    • 1.5k views

  12. [FAQ] Can I open and export Adobe files?

    By Dan C,   
    • 0 replies
    • 1.2k views

  13. [FAQ] Affinity would like to record this computer's screen (macOS)

    By Leigh,   
    • 0 replies
    • 1.4k views

  14. [FAQ] How do I reset the app back to its default settings?

    By Leigh,   
    • 0 replies
    • 996 views

  15. [FAQ] Changing your Affinity Store licence from macOS to Windows or vice-versa

    By Patrick Connor,   
    • 0 replies
    • 2k views

  16. [FAQ] Bought Affinity Software but cannot log into the Affinity Store

    By Patrick Connor,   
    • 0 replies
    • 528 views

  17. [FAQ] Switching software between Microsoft Store and Affinity Store

    By Patrick Connor,   
    • 0 replies
    • 1.2k views

  18. Switching software between Mac App Store and Affinity Store

    By Patrick Connor,   
    • 0 replies
    • 993 views

  19. [FAQ] Why can't I import my Macros?

    By Callum,   
    • 0 replies
    • 691 views

  20. [FAQ] How do I install the papers that came with my pack?

    By Callum,   
    • 0 replies
    • 760 views

  21. [FAQ] The app's canvas is not white. What's happening?

    By Leigh,   
    • 0 replies
    • 2.4k views

  22. [FAQ] The software requires a DirectX 10 compatible graphics card in order to run (Windows)

    By Leigh,   
    • 0 replies
    • 1.1k views

  23. [FAQ] I've been asked to provide information about my system. How?

    By Leigh,   
    • 0 replies
    • 472 views

  24. [FAQ] How do I receive support for Affinity apps?

    By Leigh,   
    • 0 replies
    • 744 views

  25. [FAQ] Can I export or backup my settings?

    By Leigh,   
    • 0 replies
    • 693 views
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