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Frequently Asked Questions about V1 Software

A place to find answers to the most common questions about Affinity Version 1 applications. These FAQ threads are Read Only

133 topics in this forum

  1. 1.10.8 macOS update (to avoid hang on startup using Light UI on Sonoma)

    By Patrick Connor,
    • 0 replies
    • 1.1k views

  2. [FAQ] I can no longer find Affinity V1 apps on your website or App Stores. Why?

    By Leigh,
    • 1 reply
    • 8.2k views

  3. [FIXED] Saving to an external drive gives "Failed to Save Document" error on macOS Ventura

    By Leigh,   
    • 1 reply
    • 3.5k views

  4. [FIXED] Recent Windows 10/11 crashing when when searching fonts, placing images, updating resources…

    By NathanC,   
    • 2 replies
    • 16.4k views

  5. [KNOWN ISSUE] Printing no longer possible in Affinity iPad apps after updating to iPadOS 16

    By Leigh,   
    • 0 replies
    • 1.7k views

  6. [KNOWN ISSUE] Intel Arc graphics card causing Affinity to crash on launch

    By Leigh,   
    • 0 replies
    • 2.4k views

  7. Information about the Legacy Plus Range

    By Patrick Connor,
    • 3 replies
    • 1.4m views

  8. [KNOWN ISSUE] Blank screen when trying to register Affinity apps on old versions of macOS

    By Leigh,
    • 0 replies
    • 1.9k views

  9. [FIXED] Unable to Register or Sign in via Affinity Apps

    By Leigh,
    • 0 replies
    • 5.7k views

  10. [FAQ] List of Supported Raw Cameras (1.10.x) for Desktop & Lens Correction list

    By Patrick Connor,   
    • 6 replies
    • 95.3k views

  11. OS Licensing and allowable number of installations

    By Patrick Connor,   
    • 0 replies
    • 6.6k views

  12. List of all V1 FAQ's

    By Dan C,
    • 0 replies
    • 20.2k views

  13. [FAQ] Feature Lists and Release Notes

    By Patrick Connor,   
    • 0 replies
    • 20.5k views

  14. PLEASE READ THIS: Using and searching the FAQ forum

    By Patrick Connor,
    • 0 replies
    • 20.2k views

  15. [FAQ] Affinity Range Information

    By TonyB,   
    • 1 reply
    • 88k views

  16. [FAQ] Supported Raw Cameras on iPad version

    By Patrick Connor,   
    • 0 replies
    • 18.5k views

  17. [FAQ] Current Apple iPad Store Hardware Compatibility List

    By Patrick Connor,   
    • 8 replies
    • 118.1k views

  18. [FIXED] Affinity V1 apps crash on launch when using Intel/Rosetta on macOS Sonoma with Light UI Style

    By Dan C,   
    • 1 reply
    • 3.2k views

  19. [KNOWN ISSUE] Affinity apps taking 20+ seconds to launch on macOS Monterey, Big Sur & Catalina

    By Leigh,   
    • 1 reply
    • 3.6k views

  20. [KNOWN ISSUE] Exporting from Affinity apps on iPadOS 15.4 (or later) exports previous edits

    By Leigh,   
    • 1 reply
    • 2.9k views

  21. [KNOWN ISSUE] Pencil Hover causing issues with iPad apps

    By Leigh,   
    • 0 replies
    • 1.2k views

  22. [FAQ] How can I disable OpenCL compute acceleration on Windows?

    By Leigh,   
    • 2 replies
    • 8.2k views

  23. File Hash information to verify downloaded Affinity apps

    By Lee D,   
    • 1 reply
    • 4.7k views

  24. [FAQ] Why do I get the error "Failed to Open File" or "Failed to Save Document" when using Affinity apps purchased from the Mac App Store? (macOS)

    By Leigh,   
    • 1 reply
    • 6.3k views

  25. Payment failed to process and it's taken my money, what can I do?

    By Adam,   
    • 0 replies
    • 8.1k views
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