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Customer Service, Accounts and Purchasing

Licensing, Buying and Ordering queries go in here

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  1. Be nice. Do not insult, harass, or "SHOUT" at anyone. Any personal criticism or attacks will immediately result in your account being suspended or removed.
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  3. This is a tech forum for like-minded creative individuals using Affinity apps. Please keep conversations on topic - this isn’t the place to talk politics, or last night’s footie score. [Cat discussions, however, are allowed]

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3,053 topics in this forum

  1. What is the last date to purchase the Affinity Version 2 at Discounted Pricing?

    By Divesh,
    • 9 replies
    • 2.5k views

  2. New Purchase - Hard Copy or Digital Download?

    By tee cee,   
    • 5 replies
    • 2.4k views

  3. Universal license

    By Sebastian ang,
    • 19 replies
    • 2.4k views

  4. Your free trial has expired – keep creating for a one-off fee

    By Affinity_Pro,
    • 13 replies
    • 2.4k views

  5. Purchased from Mac App Store but keeps asking to buy now or continue trial

    By MarcusM,
    • 14 replies
    • 2.4k views

  6. Upgrade from Affinity Photo 1.6.7 to Affinity Photo 2

    By The_Artful_Dodger,
    • 3 replies
    • 2.4k views

  7. Affinity Photo for iPhone?

    By EeCee,
    • 1 reply
    • 2.4k views

  8. Serial Number

    By swisskicks,
    • 2 replies
    • 2.4k views

  9. License for Users in a Household?

    By Zaxx81,
    • 14 replies
    • 2.4k views

  10. Student Pricing

    By reyromo,
    • 1 reply
    • 2.4k views

  11. Purchase Error in Webpage, Card stil got charged

    By PabloDaza,   
    • 13 replies
    • 2.4k views

  12. Affinity 2 Universal is here for only $99 -- but I already bought Photo and Designer...

    By ChrisProton,
    • 20 replies
    • 2.4k views

  13. Payment did go through but I haven't received anything

    By kotaru,   
    • 10 replies
    • 2.4k views

  14. Transfer Affinity photo to another computer

    By japhotography_2020,
    • 5 replies
    • 2.3k views

  15. Investment in Affinity software?

    By icreate,
    • 4 replies
    • 2.3k views

  16. Cancel my free trial

    By deannm,
    • 1 reply
    • 2.3k views

  17. Transfer my license from Windows to Mac for Affinity Designer

    By prokoro,
    • 4 replies
    • 2.3k views

  18. Transfer license from a Mac to a PC?

    By armandhammer,
    • 10 replies
    • 2.3k views

  19. upgrade policy – from V.1 to V.2 1 2

    By Plus,   
    • 25 replies
    • 2.3k views

  20. Product keys from Apple App Store

    By VladM,
    • 6 replies
    • 2.2k views

  21. Affinity Usage (Installation)

    By awan,
    • 18 replies
    • 2.2k views

  22. Change trial to licensed product - where to enter product key

    By keena,
    • 5 replies
    • 2.2k views

  23. Do I need separate license for Mac & Windows?

    By indieAlpha,
    • 7 replies
    • 2.2k views

  24. How can I get my ID and Password

    By Silv,
    • 3 replies
    • 2.2k views

  25. Move to a new computer

    By dmadam47,   
    • 3 replies
    • 2.2k views
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