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Customer Service, Accounts and Purchasing

Licensing, Buying and Ordering queries go in here

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We’re a friendly bunch of people and everyone, from novice to expert, is welcome to post on this forum with questions, suggestions and bugs. Here’s our main rules:

  1. Be nice. Do not insult, harass, or "SHOUT" at anyone. Any personal criticism or attacks will immediately result in your account being suspended or removed.
  2. Try not to multi-post the same issue. It really helps us and our community out if you search the forum first to see if your topic has already been covered.
  3. This is a tech forum for like-minded creative individuals using Affinity apps. Please keep conversations on topic - this isn’t the place to talk politics, or last night’s footie score. [Cat discussions, however, are allowed]

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3,058 topics in this forum

  1. Affinity Pub2 will not install on Win7 SP1?

    By nijineko,
    • 3 replies
    • 225 views

  2. Re Black Friday Sale

    By Lillias,
    • 3 replies
    • 277 views

  3. MAC OPERATING SYSTEM (Sonoma 14.1.1

    By Bruce Adams,
    • 10 replies
    • 607 views

  4. Unable to add 2 license of the same application in the cart

    By SKT7,   
    • 2 replies
    • 198 views

  5. Affinity for Mac Intel and ARM [split]

    By J.R.V,
    • 1 reply
    • 201 views

  6. Partial purchase of Affinity software

    By JPTomo,   
    • 3 replies
    • 302 views

  7. File Size using WebPlus X4

    By AFCVWP,
    • 1 reply
    • 174 views

  8. Free for students?

    By WillRoss,
    • 1 reply
    • 252 views

  9. Downloaded and paid for the Ipad License but no result.

    By Rsc,
    • 1 reply
    • 204 views

  10. V2 Trial?

    By Armelline,
    • 1 reply
    • 202 views

  11. Can't sign in from iPad

    By elepedus,
    • 1 reply
    • 167 views

  12. WebPlus X8 registration code?

    By David Hoyle,
    • 2 replies
    • 406 views

  13. VAT invoicing for V2

    By lmarcos,
    • 2 replies
    • 852 views

  14. Buying multiple licenses with the same email

    By Ducky3961,
    • 1 reply
    • 220 views

  15. What is the best way to purchase a V2 universal license upgrade

    By monzo,
    • 4 replies
    • 384 views

  16. Bought a V1 license through a key reseller but can't activate the softwares

    By Llore,
    • 4 replies
    • 395 views

  17. upgrade offer discount question

    By paulos,   
    • 2 replies
    • 452 views

  18. Product Key Lost

    By JohnnyEmber,
    • 6 replies
    • 376 views

  19. Missing vector flood fill options

    Topic was moved to forum Affinity on Desktop Questions (macOS and Windows)

  20. Windows to Mac

    By Russ W,
    • 5 replies
    • 343 views

  21. I purchased Designer by itself. What is the cheapest/best way to purchase Photo and Publisher without buying the bundle?

    By Kragnor,
    • 3 replies
    • 366 views

  22. Affinity Designer (MacOS & iOS) is not available in the Ukrainian App Store

    By xartaniroth,   
    • 3 replies
    • 298 views

  23. Accidentally pressed "I already have a license" on trial, an now I can't seem to get back to trial

    By sbsdk,
    • 1 reply
    • 179 views

  24. Affinity designer is not available in Ukraine

    By ssmeyka,
    • 1 reply
    • 192 views

  25. What is the last date to purchase the Affinity Version 2 at Discounted Pricing?

    By Divesh,
    • 9 replies
    • 2.5k views
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