Jump to content
You must now use your email address to sign in [click for more info] ×

Customer Service, Accounts and Purchasing

Licensing, Buying and Ordering queries go in here

Read this before posting

We’re a friendly bunch of people and everyone, from novice to expert, is welcome to post on this forum with questions, suggestions and bugs. Here’s our main rules:

  1. Be nice. Do not insult, harass, or "SHOUT" at anyone. Any personal criticism or attacks will immediately result in your account being suspended or removed.
  2. Try not to multi-post the same issue. It really helps us and our community out if you search the forum first to see if your topic has already been covered.
  3. This is a tech forum for like-minded creative individuals using Affinity apps. Please keep conversations on topic - this isn’t the place to talk politics, or last night’s footie score. [Cat discussions, however, are allowed]

Our full community guidelines are here.

3,055 topics in this forum

  1. Redownload and lost product key

    By Margaret Annable,
    • 20 replies
    • 4.7k views

  2. Purchase does not continue to the end

    By Ali Maamoun,   
    • 20 replies
    • 869 views

  3. Half price offer?

    By Purely Personal,
    • 20 replies
    • 2.9k views

  4. Affinity 2 Universal is here for only $99 -- but I already bought Photo and Designer...

    By ChrisProton,
    • 20 replies
    • 2.4k views

  5. 403 error when attempting to access the forum

    By Pedrober,
    • 20 replies
    • 1.6k views

  6. 3-D Secure Authorization and how to do it?

    By VectorCat,
    • 19 replies
    • 1.4k views

  7. CURIOUS PRICING

    By E9B6,   
    • 19 replies
    • 1.8k views

  8. Universal license

    By Sebastian ang,
    • 19 replies
    • 2.4k views

  9. Didn't receive product after purchase, am I missing something?

    By NoobMan,   
    • 19 replies
    • 1.7k views

  10. MoviePlus X6 unlock codes (legacy)

    By titulinus,
    • 19 replies
    • 18.5k views

  11. Why do I sometimes get “attacked” by the Forum website?

    By GarryP,   
    • 19 replies
    • 2.1k views

  12. About COVID 19 offer

    By Pékélé,
    • 19 replies
    • 2.8k views

  13. your payment has been declined by your payment provider, please try another method

    By chocolizard,
    • 19 replies
    • 2.7k views

  14. Affinity Usage (Installation)

    By awan,
    • 18 replies
    • 2.2k views

  15. Payment method declined, but my card payment was deducted

    By jorge77401,
    • 18 replies
    • 5.4k views

  16. 1.8 Update for Mac

    By Louise Lemieux Berube,
    • 18 replies
    • 1.2k views

  17. Temporary at-home use for students

    By eon_designs,
    • 18 replies
    • 4k views

  18. Change License Key

    By Magicsophicorn,
    • 18 replies
    • 4.3k views

  19. From Mac to Win

    By Juanpol,
    • 18 replies
    • 1.3k views

  20. Licence key

    By Bomber,   
    • 18 replies
    • 6.3k views

  21. Not able to activate after purchase

    By TwangerMan,
    • 18 replies
    • 1k views

  22. Server Error For Login to Acount

    By Move Along People,
    • 18 replies
    • 1.4k views

  23. Unable to log into my Affinity Photo account

    By Curt,
    • 18 replies
    • 4.1k views

  24. Charges

    By Courtney Rivers,
    • 17 replies
    • 8.2k views

  25. NEW WITH AFFINITY

    By TheStudioSusan,
    • 17 replies
    • 459 views
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.

 Accept Cookies  Reject Cookies