Jump to content
You must now use your email address to sign in [click for more info] ×

Customer Service, Accounts and Purchasing

Licensing, Buying and Ordering queries go in here

Read this before posting

We’re a friendly bunch of people and everyone, from novice to expert, is welcome to post on this forum with questions, suggestions and bugs. Here’s our main rules:

  1. Be nice. Do not insult, harass, or "SHOUT" at anyone. Any personal criticism or attacks will immediately result in your account being suspended or removed.
  2. Try not to multi-post the same issue. It really helps us and our community out if you search the forum first to see if your topic has already been covered.
  3. This is a tech forum for like-minded creative individuals using Affinity apps. Please keep conversations on topic - this isn’t the place to talk politics, or last night’s footie score. [Cat discussions, however, are allowed]

Our full community guidelines are here.

3,053 topics in this forum

  1. Contact Us

    By Patrick Connor,
    • 0 replies
    • 15k views

  2. OS Licensing and allowable number of installations and other FAQs (read before posting)

    By Patrick Connor,   
    • 0 replies
    • 15.4k views

  3. ¿Como obtener clave de producto si compre Photo y designer en la tienda de microsoft? How to get product key if I buy Photo and designer in the microsoft store?

    By cardb,
    • 1 reply
    • 983 views

  4. ...Special price for additional licenses!

    By Zox,
    • 7 replies
    • 1.6k views

  5. .pkg files for remote install

    By aaAustralia,
    • 7 replies
    • 671 views

  6. "Blank" emails when purchase Photo

    By Dan Griscom,
    • 1 reply
    • 537 views

  7. "HTTP method POST is not supported by this URL" error when purchasing software

    By Seelenwahnsinn,
    • 3 replies
    • 854 views

  8. "My Account" greyed out in v2 apps, v1 available. Person icon available under v2

    By iFrog,
    • 9 replies
    • 710 views

  9. "My account" not available inside my Affinity Apps

    By Samuel García,
    • 13 replies
    • 1.7k views

  10. "Payment method rejected" error, but payment already done twice

    By Rhodio,
    • 3 replies
    • 379 views

  11. "pre-sales" questions:

    By Neural,
    • 1 reply
    • 959 views

  12. "This offer has now expired" screen

    By V4L3NT1N,
    • 1 reply
    • 810 views

  13. "Uplift Epic Skies content pack". Where do I find it?

    By Marksy,
    • 15 replies
    • 3.6k views

  14. "you may return it within a 14 day period after receipt of your product to receive a full refund"

    By 5tegr39hui,
    • 1 reply
    • 544 views

  15. "Your payment has been declined by your payment provider"

    By zalaviolette@gmail.com,
    • 2 replies
    • 687 views

  16. "Your payment has been declined by your payment provider" but payment provider informed that payment has been reserved and awaiting merchant

    By Nandakumar,
    • 3 replies
    • 940 views

  17. ”Safe” to buy from affinity store?

    By iswede,
    • 5 replies
    • 1.5k views

  18. (Additional) personal license at work

    By m6g5r,
    • 2 replies
    • 1.1k views

  19. (Solved) Affinity Publisher Setup failed

    By FranCGC,
    • 1 reply
    • 625 views

  20. (Split) Discussion thread for "Affinity releases on each platform by store" 1 2

    By R C-R,
    • 31 replies
    • 6.6k views

  21. [Archive] bug forums :: hidden on purpose?

    By thomaso,
    • 1 reply
    • 502 views

  22. [Forum] Link to last post should go directly to the last post rather than the top of the thread that post is in.

    By GarryP,   
    • 3 replies
    • 791 views

  23. [Forum] This new „tooltip“ is driving me crazy! 1 2

    By mac_heibu,
    • 30 replies
    • 3.4k views

  24. [Forum] Why do I keep getting told about cookies?

    By GarryP,   
    • 8 replies
    • 1.1k views

  25. [License question] Is it possible & legal for multiple people to work on one Affinity account?

    By suntanglory,
    • 6 replies
    • 1.1k views
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.

 Accept Cookies  Reject Cookies