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Bugs in Affinity Designer & Affinity Photo

Oops. Did we get it wrong? Let us know in these forums and we’ll get it fixed.

Reporting a bug - General guidance

So that we are able to investigate bugs thoroughly could you please follow this advice

  1. Are you using the latest version?
    (here's how to check)
  2. Can you reproduce it?
    (if you cannot then we may struggle to also, making it even harder to fix)
  3. Does it happen for a new document? If not do you have a document you can share that shows the problem?
  4. If you cannot provide a sample document then please give an accurate description of the problem for example it should include most of the following:
  •    What application (Designer/Photo/Publisher) are you using?
  •    What is your operating system and version (Windows 10, OSX Mojave, iOS 12 etc)?
  •    What happened for you (and what you expected to happen)
  •    Provide a recipe for creating the problem (step-by-step what you did).
  •    Screenshots (very handy) or a screen capture/video.
  •    Any unusual hardware (like tablets or external monitors or drives that may affect things) or relevant other applications like font managers or display managers.
  •    Did this same thing used to work and if so have you changed anything recently? (software or hardware)


  1. Bugs on Mac

    Let us know your Mac bug and we’ll get it fixed.

  2. Bugs on Windows

    Let us know your Windows bug and we’ll get it fixed.

  3. Bugs on iPad

    Let us know your iPad bug and we’ll get it fixed.