Startup: 2019/8/21 11:16:56 OS version: 10.0.18362 ProductName: Photo ProductType: Retail Opening HKLM... OK Opening registry key: 'SOFTWARE\Serif\Affinity\Photo\1'... OK Reading registry data... Photo Install Path: C:\Program Files\Affinity\Photo\ Photo Desktop shortcut: 1 Opening MSI database: Affinity.msi Opening database view: SELECT `Value` FROM `Property` WHERE `Property`='ProductVersion' OK MsiViewExecute OK MsiViewFetch OK MsiRecordGetString Value: 1.7.2.471 Opening database view: SELECT `Value` FROM `Property` WHERE `Property`='ProductCode' OK MsiViewExecute OK MsiViewFetch OK MsiRecordGetString Value: {958C8ACD-8C7A-43ED-92D7-B25B263CAFDA} Install state: -1 IsThisVersionInstalled: False Opening database view: SELECT `Value` FROM `Property` WHERE `Property`='UpgradeCode' OK MsiViewExecute OK MsiViewFetch OK MsiRecordGetString Value: {21399BDD-4C2C-4565-9426-410BDC894DA7} MsiEnumRelatedProducts: SUCCESS IsAnyVersionInstalled: True Current product code: {F3F25644-68DE-4EF1-9DCA-F2F9821A9B3E} ProductCode: {958C8ACD-8C7A-43ED-92D7-B25B263CAFDA} ProductVersion: 1.7.2 InstallType: Update Initialising main window... OK Main window loaded Checking requirements... OK DotNetInstall: checking installed version Found 528040 Switching to page: Update Creating InstallOperation Path: C:\Program Files\Affinity\Photo\ WantShortcut: True Requesting operation: SetupUI.InstallOperation Starting elevated process: R:\Temp\AffinitySetup\1dff0afe-c3c2-11e9-9d7d-24fd52b79d6c\SetupUI.exe /x=737 /y=370 /Operation=Install /InstallPath="C:\Program Files\Affinity\Photo" /WantShortcut=True +Startup: 2019/8/21 11:17:02 +OS version: 10.0.18362 +ProductName: Photo +ProductType: Retail +Creating InstallOperation + Path: C:\Program Files\Affinity\Photo + WantShortcut: True +Opening HKLM... + OK +Opening registry key: 'SOFTWARE\Serif\Affinity\Photo\1'... + OK +Reading registry data... + Photo Install Path: C:\Program Files\Affinity\Photo\ + Photo Desktop shortcut: 1 +Opening MSI database: Affinity.msi +Opening database view: SELECT `Value` FROM `Property` WHERE `Property`='ProductVersion' + OK +MsiViewExecute + OK +MsiViewFetch + OK +MsiRecordGetString + Value: 1.7.2.471 +Opening database view: SELECT `Value` FROM `Property` WHERE `Property`='ProductCode' + OK +MsiViewExecute + OK +MsiViewFetch + OK +MsiRecordGetString + Value: {958C8ACD-8C7A-43ED-92D7-B25B263CAFDA} +Install state: -1 + IsThisVersionInstalled: False +Opening database view: SELECT `Value` FROM `Property` WHERE `Property`='UpgradeCode' + OK +MsiViewExecute + OK +MsiViewFetch + OK +MsiRecordGetString + Value: {21399BDD-4C2C-4565-9426-410BDC894DA7} +MsiEnumRelatedProducts: SUCCESS + IsAnyVersionInstalled: True + Current product code: {F3F25644-68DE-4EF1-9DCA-F2F9821A9B3E} +ProductCode: {958C8ACD-8C7A-43ED-92D7-B25B263CAFDA} +ProductVersion: 1.7.2 +InstallType: Update +Initialising main window... + OK +Setting window position: 737, 370 +Main window loaded +Switching to page: Operation +Starting MsiOperation +Error: The system cannot open the device or file specified. +Setting result page message: Setup failed +Switching to page: Result +Operation finished +Main window close requested